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Zipchat is an AI sales and support agent for stores. Paldra is AI customer service for online stores, hosted in Germany.
| Paldra | Zipchat | |
|---|---|---|
| Price | Basic €29, Business €79, Enterprise €379 per month, AI included | Free (120 AI replies), Starter $80, Pro $300, Scale $600 per month |
| Counting | Up to 10 replies to the same visitor in 24 hours are one conversation | Every AI message counts as a reply |
Add your domain. Paldra reads your pages and builds the knowledge base from them — you can add files and your own FAQ on top.
Start in shadow mode, then go live on a single page. You don’t have to switch Zipchat off for this.
Embed the widget, connect your mailbox, done. No migration project, no data export needed.
How much does Zipchat cost in 2026?
Per the Shopify App Store (20 Oct 2026): Free with 120 AI replies, Starter $80, Pro $300, Scale $600 per month.
Does the AI make things up?
Every answer is checked against your store data. If Paldra finds no evidence, it says so and hands over to your team.
More comparisons: Paldra vs. Gorgias · Paldra vs. Tidio · Paldra vs. Intercom Fin · Paldra vs. Zendesk · Paldra vs. Shopify Inbox · Paldra vs. Userlike · Paldra vs. Trengo · Paldra vs. Zammad · Paldra vs. Chatty · Paldra vs. Re:amaze · Paldra vs. Rep AI · Paldra vs. Moose · Paldra vs. CWILL
As of 20 October 2026. Features and prices of the providers mentioned may change – please check the current details with each provider. All trademarks belong to their respective owners.